An independent eCommerce event focused on innovation, technology, product management, growth strategy, internationalisation, data and more.
LDN: 9th - 10th April 2025 | NYC: 17th July 2025
The Brewery, 52 Chiswell Street, London EC1Y 4SA | Lavan Midtown, 641 W 42nd St, New York, 10036
Retailers attend free.
Brought to you by Vervaunt
Hear from the most impressive brands in the world
The full agendas for 2025 will be announced soon, but here is a snapshot of speakers currently lined up.
Paul Spencer
CEO
Represent
Stefan Lewis
CDO
Represent
Simone Williams
Global Director of Digital
COS
Charlie Kent
Head of eCommerce
Dr Martens
Louis Tinsley
Co-Founder
ThruDark
Ching Har-Wong
Chief Digital Officer
Stella McCartney
Scott Shashua
Owner
The Couture Club
Josh Ward
Co-Founder
Tala
David Magee
Product Director
World of Books
Silvia Chaver
Digital Manager
LVMH Fragrance Brands
Shradha Kaul
Global eCommerce Director
This Works
Roshni Patel
Head of DTC
Wild Nutrition
Joe Neill
Senior Ecommerce Manager
REFY
Ben Phillips
Head of eCommerce
Drakes
Alex Chisholm
E-commerce Manager
You Must Create
Alex Harley
Head of eCommerce
Percival
Mat Brown
Head of eCommerce
Universal Works
Bronwen Foster-Butler
CMO
Finisterre
Stuart Trevor
CEO
STUART TREVOR
Hannah Bennett
Head of Digital
Paul Smith
Ben Jones
Head of Ecommerce
Osprey London
Anna Risenfors
Customer Experience Manager
Nudie Jeans
Camellia Spaczynska
Head of Retail Operations
Paul Smith
Mark Oldham
Head of Operations
Ellis Brigham
Trojan Margetts
Logistics Manager
Vollebak
Holly Beadle
CEO
Hera Clothing
Adison Clark
CDO
Lanx Shoes
Lilian Zhu
COO
Wolf & Badger
Jessica Taxell
Digital Director
Rat & Boa
Marni Dasanjh
Head of Ecommerce and Digital Marketing
Fred Perry
Kayla Wilson
Marketing Director
Furniture Box
Eduardo Vitale
Digital Advertising
AC Milan
Kamil Pawlowski
Head of Development
Pangaia
Aliya Dautova
CRM and Ecommerce Manager
Jaded London
Terry Stephenson
Head of Marketing
Mountain Equipment
Richard Shove
SEO ManagerSamsung
Abhishek Prasad
SEO Manager
YuMOVE
Bryony Longden
Head of Ecommerce
Perfect Moment
Tom Robinson
COO
Represent
Chris Ormonde
Director
We Are Whanau
Sam Gipson
Head of SEO
Dunelm
Meg Bishop
Head of EcommerceDamson Madder
Philipp Mensch
Head of Growth
Luca Faloni
Amy Fullerton
Global Head of CRM
Vivobarefoot
Nik Fletcher
Digital & Customer Consultant
Chris Bishop
Ecommerce & Digital Director
Nobody’s Child
Shaun Baker
Chief Technology Officer
Oh Polly
Tom Clements
Technology DirectorSeraphine
Tim Martin-Harvey
Head of Ecommerce
The Bottle Club
Bethany Corcoran
Head of Digital Commerce
ME+EM
Andrew Cottington
Head of eCommerce
Studio Nicholson
Jacob Booty
Trading Director
Nadine Merabi
Sean Langford
Project Manager & Business Analyst – Business Transformation
Jigsaw
Natalie Tobias
Head of EcommerceHoodrich
Chris Traverse
Engineering Director
Huel
Anthony Briet
E-commerce Director
Women's Best
Scott Lloyd
Director of Growth
SKIMS
Daniel Jones-Wheat
Head of Digital Performance
Paul Smith
Katie Gordon
Head of eCommerce
Strathberry
Sarah Byrne
Director Agency, Google Customer SolutionsFinn Christo
Head of Ecommerce
Built For Athletes
Lawrence Montgomery
Managing Director
Rough Trade
Daniel Temm
CEO
Puresport
Mark Dugdale
Director of eCommerce
Joseph Joseph
Jojo Regan
Co-Founder
Manors Golf
Neill Shurville
Co-CEO
TentBox
Jonathan Francis
CEO Logistics
FM London
Sam Hodges
Chief Growth Officer
UK Lash
Emma Dawson
CEO
VIEVE
Holly Yates
Managing Director
French Bedroom
Attend some of the most insightful and inspirational sessions in eCommerce
The timings and breakdown of the two days in London will be announced in February. More sessions to be shared soon.
Day One - 9th April 2025
09:30
Opening Statements (Inspiration Stage)
Kicking off this year’s summit, our Opening Statements will set the stage for an unmissable event. We’ll walk you through what to expect over the next two days, highlight what’s new this year, key themes shaping the future, and how to make the most of your time at the summit.
Josh Hobson, Growth Director at Vervaunt
09:40
The State of Commerce - Technology, CX & Marketing (Inspiration Stage)
Paul Rogers and Josh Duggan's opening keynote covers trends and emerging opportunities in eCommerce and marketing. Focal areas will include global trade trends and opportunity markets for cross-border, technology trends including the state of AI, how brands are approaching top-of-funnel and brand awareness, and general marketing strategy trends.
Paul Rogers, Co Founder of Vervaunt | Josh Duggan, Co-Founder of Vervaunt
10:20
Scaling Performance and Brand Marketing in 2025: Strategies for Success (Inspiration Stage)
This panel will be focused on scaling performance and brand marketing in 2025, with three brand experts. Key topics include creative strategy, measurement and attribution, experimenting with new channels, entering and scaling new markets, technology and more.
Daniel Jones-Wheat, Head of Digital Performance at Paul Smith | Anthony Briet, E-commerce Director at Women's Best | Scott Lloyd, Director of Growth at SKIMS | Moderated by Jade Harvey
Loyalty that Lasts: How Percival and Strathberry Drive Retention and Growth (Innovation Stage)
In a competitive fashion landscape, customer loyalty isn't a nice to have - it’s essential for growth. Join us as we explore the retention strategies behind Percival and Strathberry's success. From leveraging reviews to building on-brand loyalty programs, this session uncovers tactics that drive repeat purchases, increase engagement and maximise CLTV.
Katie Gordon, Head of eCommerce at Strathberry | Alex Harley, Head of eCommerce at Percival | Moderated by Bayo Adeoshun from the Yotpo team
11:00
Loyalty, Community, Clientelling & CX: Tactics for Existing Customer Revenue Growth and Increased Engagement (Inspiration Stage)
This panel will be focused on driving growth via existing customers and key tactics and opportunities for increasing revenue, CLTV, purchase frequency, and engagement. VIP experience and clientelling will be key topics, alongside channel mix, best practices for automation, omni-channel strategy, first party data strategy and more from three leading CRM and loyalty experts.
Philipp Mensch, Head of Growth at Luca Faloni | Amy Fullerton, Global Head of CRM at Vivobarefoot | Meg Bishop, Head of Ecommerce at Damson Madder | Nik Fletcher, Digital & Customer Consultant | Moderated by James Gurd
Tech Stacks for Hype Drops and Flash Sales (Innovation Stage)
Join tech leaders from the front line of fashion's biggest drops and flash sales. Experts from Nobody's Child, Oh Polly and Seraphine will share what it takes to keep sites running when thousands of shoppers hit 'buy' at once. We'll share war stories from launches gone wrong and right, and explore how they balance the demands of hype drops while keeping wholesale partners and stores happy.
Chris Bishop, Ecommerce & Director Director at Nobody’s Child | Shaun Baker, Chief Technology Officer at Oh Polly | Tom Clements, Technology Director at Seraphine | Moderated by Luke Hodgson
Mastering the Art of Visual Merchandising (Trending Stage)
From aisles to collections, discover how in-store shopping principles shape eCommerce success. With our fireside chat with The Bottle Club, we'll explore how to use data to make smarter merchandising decisions, optimise product placement, and boost visibility without more traffic.
Tim Martin-Harvey, Head of Ecommerce of The Bottle Club | Moderated by Tony Kattukaran from the Tagalys team
11:40
Simplified International eCommerce: How Brands Are Driving Profitable Growth (Inspiration Stage)
Regulatory changes, like the recent US tariffs, are just one of the complexities merchants face when selling online to international markets. Join us to hear how leading brands such as The Couture Club, Perfect Moment and Built For Athletes are making international selling as easy as domestic, driving profitable and cost-effective growth in key markets while ensuring a seamless customer experience, hassle-free compliance and logistics and enhanced pricing strategies.
Scott Shashua, Owner of The Couture Club | Bryony Longden, Head of Ecommerce at Perfect Moment | Finn Christo, Head of Ecommerce at Built For Athletes | Moderated by Max O'Brien from the Global-e team
Economy to First: Upgrading Your Post-Purchase Experience to Drive Global Growth (Innovation Stage)
A seamless post-purchase experience isn’t just a nice-to-have - it’s a growth engine. From delivery to returns and beyond, learn how to transform every touchpoint into a competitive advantage that builds loyal customers. Discover strategies to boost retention, streamline operations, and scale globally with a first-class approach to post-purchase with insights from streetwear brand, Represent.
Tom Robinson, COO of Represent | Chris Ormonde, Director of We Are Whanau | Moderated by Hannah Bravo from the Loop team
The Importance of Creative Diversity Across Meta (Trending Stage)
This session will explore how creative best practices have evolved, the fundamentals that every brand needs to know, and how to build purpose-driven content that resonates on Meta. We’ll dive into the role of targeting through creative and why diversity in content is essential for performance.
Tom Hancock, Head of Paid Media at Vervaunt
12:20
Winning Customers and Building Loyalty Through SMS (Inspiration Stage)
Learn how SMS plays a key role in customer acquisition and retention for Jaded London. By using advanced journeys, personalisation strategies, and best-in-class integrations, discover how SMS has significantly improved customer engagement and provides a cohesive experience for their subscribers.
Aliya Dautova, CRM and Ecommerce Manager at Jaded London | Moderated by Sam Hubbard from the Attentive team
SEO in 2025 for Brands - What Does Good Practice Look Like for Mid-Market Brands (Innovation Stage)
Featuring SEO experts from Dunelm, Samsung and YuMove, this panel will focus on how brands should be approaching SEO in 2025, what good looks like in terms of content strategy, on-site optimisation and reporting, and how AI will influence organic search in years to come.
Sam Gipson, Head of SEO at Dunelm | Richard Shove, SEO Manager at Samsung | Abhishek Prasad, SEO Manager at YuMOVE | Moderated by Daniel Cartland from the NOVOS team
Building Trust through Social Proof: the Key to eCommerce Success (Trending Stage)
With increasing competition in eCommerce, the need to establish consumer trust early is more crucial than ever. Customer reviews have become one of the most powerful strategies for both acquisition and retention - in fact, 89% of UK consumers say reviews influence their purchasing decisions. In this session, we’ll explore how trust shapes consumer behaviour, trending consumer sentiments and trends, and how to harness reviews along the customer journey to improve key conversion metrics and ROI.
Stephanie Gillies and Ben Thoy from the Trustpilot team
12:40
Lunch Break (King George, Upper Sugar, Lower Sugar, Queen Vault)
14:00
A Performance from Tayce, fashion icon and drag performer (Inspiration Stage)
We're excited to announce Tayce as part of our entertainment roster this year! As a finalist of RuPaul's Drag Race UK and winner of the 2024 Strictly Come Dancing Christmas Special, Tayce is here to astonish and excite the crowd. Tayce is also known for her brand collaborations with Jean Paul Gaultier, Richard Quinn, The Blonds, EgonLab, Namilia, Bluebella, Nasty Gal and more. This performance is one not to be missed.
14:40
Building A Customer-First Company with Puresport (Inspiration Stage)
In today’s competitive market, brands that prioritise customer experience stand out from the crowd. This session explores how Puresport has built a customer-first company by focusing on authenticity, engagement, and product development. We’ll dive into the strategies that have helped Puresport foster deep customer loyalty, from transparent storytelling and high-quality products to personalised experiences and a strong brand mission. Learn how putting the customer at the heart of every decision leads to sustainable growth, higher retention, and a thriving community.
Daniel Temm, CEO at Puresport | Moderated by Byron Goodman from the Klaviyo team
Create a Winning CRO Strategy - High Impact Tests and Optimising for Customer Segments (Innovation Stage)
CRO isn’t just about running tests - it’s about building a scalable strategy to drive growth, with independent focus and measurement for new and existing customers. In this session you’ll learn how to set the right foundations for success, maximise your chances of finding high-impact wins, accurately measure incremental uplifts and segment your tests for new customer acquisition and top-of-funnel brand marketing.
Nick Phipps, Head of CRO at Vervaunt
Growth, Tech & Sustainability – The Top Priorities Shaping eCommerce in 2025 (Trending Stage)
Join Chloë Thomas of the eCommerce MasterPlan Podcast for a fireside chat on the top tech priorities shaping eCommerce in 2025. From scalability and automation to the strategic investments fueling long-term success, hear firsthand from brands about the decisions making the biggest impact—and the costly mistakes to avoid!
Chloë Thomas, Author and Podcast Host at eCommerce MasterPlan | Neill Shurville, Co-CEO at TentBox | Jonathan Francis, CEO Logistics at FM London | Moderated by Ollie Slade from the Inventory Planner by Sage team
15:20
Roadmapping for Success: The Perspectives of Market-Leading Agencies (Inspiration Stage)
This session brings together top eCommerce agencies, Limesharp, Ask Phill, Grebban, and By Association Only, to share insights on the future of eCommerce. This session will explore where brands are investing, the strategies delivering the most value, and how to build a roadmap for long-term success. We will also discuss platform choices, emerging technologies and evolving consumer expectations.
George Linton, Strategic Director at By Association Only | Ed Bull, CEO at Limesharp | Martijn Wijsmuller, Co-Founder at Ask Phill | Marina Milojkovic, VP UK and Senior Partner at Grebban |Moderated by Shamoli Miah
How AC Milan (and 30,000 eCommerce Brands) Leverage Data and AI (Innovation Stage)
In the worlds of elite football and eCommerce, data is everything. This session will explore how AC Milan, one of the most iconic football clubs in the world, harnesses AI and advanced analytics to optimise decision-making, from performance insights to fan engagement. Beyond football, we’ll also dive into how over 30,000 eCommerce brands are using AI to gain a competitive edge, enhance customer experiences, and drive smarter, faster business decisions.
Eduardo Vitale, Digital Advertising at AC Milan | Moderated by James Hawkins from the Triple Whale team
Clicks, Conversions & Clout: Crossovers in Influencer and Affiliate Marketing (Trending Stage)
Join Rakuten, LTK and the Vervaunt team as they delve into the crossovers of influencer and affiliate marketing. This session will explore dual-role campaigns, share strategies for maximising ROI, and unpack key performance indicators for success. We will also tackle the challenges of managing influencers who operate as affiliates, and forecast emerging trends, tools, and innovations.
Virginia Feacey, VP of Brand Partnerships, Europe at LTK | Lucy Mofakham, Senior Influencer Manager at Rakuten | Moderated by Bethan Callely
16:00
Growing a Mid-Market Fashion Brand (Inspiration Stage)
This brand panel featuring Percival, You Must Create, Universal Works and Drakes, will focus on all things fashion in eCommerce. These experts (and also friends) will discuss the biggest challenges in 2025, their approach to content, key markets, brand building, their approach to new product development, and the importance of a like-minded network to lean on.
Ben Phillips, Head of eCommerce at Drakes | Alex Harley, Head of eCommerce at Percival | Mat Brown, Head of eCommerce at Universal Works | Alex Chisholm, E-commerce Manager at You Must Create
Scaling in the Health & Beauty Categories in 2025 (Innovation Stage)
This brand panel will feature LVMH Fragrance Brands, This Works and and Wild Nutrition, and will cover growth opportunities and common challenges for beauty brands in 2025. This will include customer loyalty and increasing CLTV, the role of influencer marketing and community, social commerce, transparency in the industry and brand building in the beauty vertical.
Silvia Chaver, Digital Manager at LVMH Fragrance Brands | Shradha Kaul, Global eCommerce Director at This Works | Roshni Patel, Head of DTC at Wild Nutrition | Joe Neill, Senior Ecommerce Manager at REFY | Moderated by Francesca Raggio
16:40
Insights from Global Omni-Channel Commerce Leaders (Inspiration Stage)
Our panelists from COS, Stella McCartney and Dr Martens will be discussing the strategy and growth priorities of three global, omni-channel brands - with a focus on end-to-end customer experience, technology, where they’re investing, marketing priorities and where they’re seeing success.
Simone Williams, Global Director of Digital at COS | Charlie Kent, Head of eCommerce at Dr Martens | Ching-Har Wong, Chief Digital Officer at Stella McCartney | Moderated by Paul Rogers
17:00
Closing Statements (Inspiration Stage)
As we wrap up the first day of the summit, this session will reflect on the key insights, standout moments, and major takeaways from today’s discussions. We’ll highlight emerging themes, industry shifts, and what’s resonating most across the event. Plus, we’ll set the stage for tomorrow - giving you a preview of what’s to come and how to make the most of day two.
Bethan Rainford, General Manager at Vervaunt | Shamoli Miah, Operations Director at Vervaunt
17:20
Comedy from Daniel Foxx (Inspiration Stage)
Daniel is an award-winning comedian and writer. On social media, Daniel’s comedy sketch videos have earned him a huge online following and millions of views, whilst on screen he has performed on BBC One, BBC Three, ITV and Comedy Central. He will join us for a comedy set to close out our first day.
18:00
Drinks and Networking at our Official After-Party (The Brewery & Bounce Shoreditch)
Join us for drinks and networking at The Brewery, before we head over to Bounce Shoreditch at 7:30pm for the official after-party until late.
Day Two - 10th April 2025
09:30
Opening Statements (Inspiration Stage)
As we kick off the second day of the summit, this session will set the tone for what’s ahead. We’ll recap key takeaways from day one, highlight today’s must-see sessions, and celebrate the final day of the event.
Joshua Hobson, Growth Director at Vervaunt
09:40
The State of Commerce - Technology, CX & Marketing (Inspiration Stage)
Opening our second day, Paul Rogers and Josh Duggan will recap the sessions from the previous day, as well as reiterating some of the most interesting topics from the event. This will cover internationalisation, performance marketing, brand investment and the latest economic trends from the eCommerce industry.
Paul Rogers, Co-Founder at Vervaunt | Josh Duggan, Co-Founder at Vervaunt
10:20
How Luxury Womenswear Brand Jigsaw Are Approaching Loyalty, a Seamless Omnichannel, and Personalisation (Inspiration Stage)
Be part of an engaging discussion with Jigsaw and Voyado on transitioning away from legacy tech to deliver a seamless omnichannel experience beyond the High Street. Discover strategies to enhance customer loyalty and hyper-personalisation across both in-store and online channels.
Sean Langford, Project Manager & Business Analyst – Business Transformation at Jigsaw | Moderated by Max Etheridge from the Voyado team
Optimising Conversions in 2025: How Hoodrich, Huel & Rebuy Elevate CRO Strategies for the Ultimate Customer Journey (Innovation Stage)
Join Rebuy, Hoodrich, and Huel as they reveal how AI-driven personalisation and smart tech are transforming eCommerce. This session explores Hoodrich and Huel’s CRO strategies, the impact of Rebuy’s Smart Flows, widgets, and Checkout Extensions, and how Klaviyo Segments enhance customer engagement. Gain insights from two leading brands on optimising the fashion and wellness shopping experience in a data-driven live case study.
Natalie Tobias, Head of Ecommerce at Hoodrich | Chris Traverse, Engineering Director at Huel | Moderated by Valeria Granda from the Rebuy team
11:00
Growing Premium & Luxury Brands in 2025 - Customer, Content, & Strategy (Inspiration Stage)
Hear from premium and luxury experts from ME+EM, Studio Nicholson and Nadine Merabi as they share where they're turning to for growth, and in building end-to-end premium brand experiences. The panel will focus on managing high value customers, driving brand experience, the role of wholesale and other channels, content, digital marketing, and more.
Bethany Corcoran, Head of Digital Commerce at ME+EM | Andrew Cottington, Head of eCommerce at Studio Nicholson | Jacob Booty, Trading Director at Nadine Merabi | Moderated by Josh Duggan
The Future of Commerce - Emerging Trends, Technologies & The State of AI (Innovation Stage)
This talk, featuring Liam Quinn and Barrett Ahern from the Vervaunt team, is focused on where commerce is heading and what this change means for all parties - with a key focus on AI across all aspects of retail, the low-code and no-code movement, changing technical approaches, the modern / future consumer and more.
Liam Quinn, Technical Director at Vervaunt | Barrett Ahern, Technical eCommerce Consultant at Vervaunt
The Future of Digital Marketing with Google Search and YouTube, Powered by AI (Trending Stage)
In this session we will unveil how Google is revolutionising the way brands connect with consumers in 2025. Discover how you can reach your target audience across predictably unpredictable consumer behaviour - streaming, scrolling, searching, and shopping. This isn't just about ads; it's about creating engaging experiences that captivate consumers and drive action. Learn how Google is empowering brands to not only run better ads but also build better businesses in the age of AI.
Sarah Byrne, Director Agency, Private Equity & Venture Capital Partnerships, Google Customer Solutions at Google
11:40
International Growth - Strategies for Cross-Border eCommerce & Effective Localisation (Inspiration Stage)
This session brings together experts from Wolf & Badger, Rat & Boa and Fred Perry to explore the challenges and opportunities of scaling globally. From navigating international logistics to tailoring marketing and customer experience for local markets, this session will uncover key strategies for successful expansion.
Lilian Zhu, COO at Wolf & Badger | Jessica Taxell, Digital Director at Rat & Boa | Marni Dasanjh, Head of Ecommerce and Digital Marketing at Fred Perry | Moderated by Josh Duggan
eCommerce in Motion: How Brands Are Keeping Up (Innovation Stage)
The way shoppers find and buy products is changing fast - so how are brands keeping up? Featuring brand guests from M&M Direct, Furniture Box and Pangaia, this panel will reveal key strategies, lessons, and predictions for the future of eCommerce.
Kayla Wilson, Marketing Director at Furniture Box | Kamil Pawlowski, Head of Development at Pangaia | Moderated by Rachel Tonner from the Klevu team
Unlocking Growth with Joseph Joseph and UK Lash: How Data-Driven Attribution Powers Smarter Decisions (Trending Stage)
In this session, Joseph Joseph and UK Lash will uncover the power of attribution, first-party data, and AI to optimise marketing performance and drive growth. Join top Chief Growth Officers and marketing strategists as they share their insights on the latest attribution models, leveraging first-party data, and focusing on profitable, sustainable growth strategies.
Mark Dugdale, Director of eCommerce at Joseph & Joseph | Sam Hodges, Chief Growth Officer at UK Lash | Moderated by David Dokes from the Polar Analytics team
12:20
From Runway to Data-Driven Growth: A Fireside Chat with Acne Studios, Dema & Vervaunt (Inspiration Stage)
Join Ola Ekerhov from Acne Studios alongside the Dema and Vervaunt teams for a lively chat filled with fun war stories, honest insights, and practical tips on striking the perfect balance between brand identity, marketing wins, and profitable growth in fashion.
Ola Ekerhov, Director of Ecommerce at Acne Studios | Paul Rogers, Co-Founder of Vervaunt | Moderated by Marcus Tagesson from the Dema team
Growth, Leadership & Scaling Success in Modern-Day eCommerce (Innovation Stage)
Join an exclusive conversation with top eCommerce leaders as they share their insights on driving growth and scaling brands in a competitive digital landscape. From defining key objectives and KPIs to building high-performing teams and cultivating a strong company culture, this panel will explore what it takes to lead with impact.
Morgan Fowles, CEO at TALA | Lawrence Montgomery, Managing Director at Rough Trade | Emma Dawson, CEO at VIEVE | Holly Yates, Managing Director at French Bedroom | Moderated by Bethan Rainford
From Chaos to Control: How Mountain Equipment Built Their Future-Proof Creative Workflow (Trending Stage)
Creative workflows are the backbone of every campaign, product drop, and retail launch. But is yours holding you back? Outdoorwear brand Mountain Equipment used to rely on Dropbox and email threads to manage thousands of creative assets, but it was causing headaches. In this session, Head of Marketing Terry Stephenson shares how the brand overhauled its content operation to move faster, eliminate bottlenecks, and give retail partners VIP access to the creative they need.
Terry Stephenson, Head of Marketing at Mountain Equipment | Moderated by Al Southgate from the Dash team
12:40
Lunch Break (King George, Upper Sugar, Lower Sugar, Queen Vault)
14:00
A Performance from Mentalist and Mind-Reader, Matt Daniel-Baker (Inspiration Stage)
Prepare to have your mind blown by world-renowned mentalist and mind-reader Matt Daniel-Baker. Famed for his astonishing abilities and razor-sharp showmanship, Matt has performed for celebrities, royalty, and global audiences - leaving jaws dropped and minds racing. His unique mix of psychological illusion, audience interaction, and impossible predictions will keep you on the edge of your seat.
14:40
Duty, Delays & Dollars: Turning Tariff Challenges into Cross-Border Wins (Inspiration Stage)
With brands looking to scale across borders, they must navigate evolving trade agreements, VAT shifts, and customs regulations while ensuring profitability. This panel will explore the key challenges of international growth and how to turn tariff complexities into strategic opportunities.
Holly Beadle, CEO of Hera Clothing | Adison Clark, CDO of Lanx Shoes | Trojan Margetts, Logistics Manager at Vollebak | Moderated by Phil Greenwood from the Swap team
Winning at Omnichannel: How Nudie Jeans, Paul Smith and Ellis Brigham Are Pioneering Multi-Channel Commerce (Innovation Stage)
By integrating global in-store inventory into their online flagships, Nudie Jeans, Paul Smith, and Ellis Brigham have increased full-price sales, strengthened customer loyalty, and enabled local fulfilment for a smarter, faster, more sustainable future. This panel explores their strategies, key drivers, challenges, results and impact.
Anna Risenfors, Customer Experience Manager at Nudie Jeans | Camellia Spaczynska, Head of Retail Operations at Paul Smith | Mark Oldham, Head of Operations at Ellis Brigham | Moderated by Ed Bull from the Limesharp team
15:20
ThruDark - from Door Kicking to Fabric Pulling (Inspiration Stage)
In this session, the ThruDark leadership team will share their journey - from enduring the world’s toughest conditions to pioneering technical apparel. Expect insights into their transition from military to business, the challenges of product innovation, and how their ‘Endeavour Through Adversity’ ethos continues to drive their brand forward.
Louis Tinsley, Co-Founder of ThruDark
Mastering Delivery & Returns: The Untapped Profit Drivers in Ecommerce (Innovation Stage)
Ingrid is joined by Paul Smith and Osprey London to discuss one of the most overlooked opportunities in ecommerce for boosting profitability - deliveries and returns. Learn how these brands are refining international delivery strategies to meet customer expectations, A/B testing delivery pricing to optimise profitability, turning returns into exchanges and retention opportunities, and leveraging store fulfilment to unlock new revenue streams.
Hannah Bennett, Head of Digital at Paul Smith | Ben Jones, Head of Ecommerce at Osprey London | Moderated by Elin Hammenfors from the Ingrid team
Sustainability & Transparency - Trends, Tactics & Technology (Trending Stage)
This panel features three industry-leading sustainability voices from Tern Eco, Finisterre and Stuart Trevor. This panel will cover the state of sustainability in fashion today and what brands and retailers should be doing to drive sustainability and transparency at every level.
Bronwen Foster-Butler, CMO at Finisterre | Stuart Trevor, CEO of STUART TREVOR | Moderated by Kate Walmsley
16:00
Founder Stories - Scaling Ops, Teams, Brand, Marketing & More (Inspiration Stage)
Featuring the founder of Tala, this discussion with be centered around how they scaled their businesses, with a focus on what’s worked and what they would’ve done differently. Key topics will include marketing strategy, hiring and team, product, internationalisation, brand and prioritisation.
Josh Ward, Co-Founder of Tala | Jojo Regan, Co-Founder at Manors Golf | James Mishreki, Founder & CEO at Life Supplies | Moderated by Bethan Rainford
Navigating Complexity: World of Books' Successful Migration to Shopify (Innovation Stage)
Join Shopify in a compelling conversation with World of Books as they explore the challenges and triumphs of migrating to Shopify. Discover how they tackled the complexities of a high-volume SKU environment, reduced TCO, and harnessed native features to accelerate innovation and streamline operations.
David Magee, Product Director at World of Books | Moderated by Peyman Naeini from the Shopify team
16:40
The Represent Growth Story (Inspiration Stage)
The CEO and CDO of leading streetwear brand Represent will be talking about their journey from a startup to one of the world's fastest growing fashion brands, with a focus on how they approached community, some of the key hires they made, their approach to customer acquisition marketing, opening retail stores, the role of wholesale, recently raising capital for the first time, scaling internationally and more.
Paul Spencer, CEO at Represent | Stefan Lewis, CDO at Represent
17:00
Closing Statements (Inspiration Stage)
After two days of panel discussions, big ideas, and new connections, we’ll bring the summit to a close with a final reflection on key takeaways. We’ll recap the most impactful insights, emerging trends, and lessons that will shape the industry moving forward. Join us as we look ahead to what’s next.
Bethan Rainford, General Manager at Vervaunt | Shamoli Miah, Operations Director at Vervaunt
17:20
Comedy from Maisie Adam and Zoe Lyons (Inspiration Stage)
To round off the second day of our summit, we're excited to announce Maisie Adam and Zoe Lyons as our comedy acts this year. Maisie Adam is a comedian from Yorkshire and is fast on her way from being one of the brightest rising stars of the UK comedy scene to becoming a household name. Zoe Lyons is an award-winning stand-up comedian, acclaimed broadcaster, and talented actor currently on tour with her hit show, Werewolf. Both stars have appeared on hit shows such as Have I Got News for You, QI, and Mock the Week, and will deliver us some amazing comedy at the end of our second day.
18:00
Drinks and Networking at our Official After-Party (The Steel Yard)
Join us for drinks at The Steel Yard from 6:00pm for the official after-party until late - with performances from Crayola, B*Witched, Bradley from S Club and DJ Fat Tony.
Hear from the most interesting eCommerce experts
Paul Rogers
Co-Founder
Vervaunt
Josh Duggan
Co-Founder
Vervaunt
Jade Harvey
Growth Consultant
James Gurd
Director
Digital Juggler
Luke Hodgson
Founder
Commerce Thinking
Joshua Hobson
Growth DirectorVervaunt
Kate Walmsley
Co-Founder
Tern Eco
Bayo Adeoshun
Enterprise Client Success Manager
Yotpo
Tony Kattukaran
CEO & Co-Founder
Tagalys
Hannah Bravo
CEO
Loop
Tom Hancock
Head of Paid Media
Vervaunt
Sam Hubbard
Customer Success ManagerAttentive
Daniel Cartland
Delivery Director
NOVOS
Nick Phipps
Head of CROVervaunt
Shamoli Miah
Operations Director
Vervaunt
Ed Bull
CEO
Limesharp
Martijn Wijsmuller
Co-Founder
Ask Phill
George Linton
Strategic DirectorBy Association Only
Marina Milojkovic
VP UK and Senior Partner
Grebban
Bethan Callely
Head of AffiliatesVervaunt
Francesca Raggio
eCommerce Consultant
Vervaunt
Bethan Rainford
General Manager
Limesharp
Max Etheridge
Sales Director UK&I
Voyado
Valeria Granda
Manager, Atlantic PartnershipsRebuy
Liam Quinn
Technical Director
Vervaunt
Rachel Tonner
VP of Global MarketingKlevu
Phil Greenwood
Head of Partnerships
Swap
Elin Hammenfors
Head of Sales UK
Ingrid
Peyman Naeini
Enterprise Field CTO
Shopify
James Hawkins
Partnerships ManagerTriple Whale
Stephanie Gillies
UK Marketing Director
Trustpilot
Ben Thoy
Senior Sales Manager
Trustpilot
Max O'Brien
Enterprise Sales Director
Global-e
Al Southgate
Sales Lead
Dash
Ollie Slade
Partner Manager
Inventory Planner by Sage
Chloë Thomas
Author & Podcast Host
eCommerce MasterPlan
Byron Goodman
Director, Mid Market and Enterprise
Klaviyo
Vervaunt
Barrett Ahern
Technical eCommerce Consultant
Vervaunt
David Dokes
CEO & Founder
Polar Analytics
The Pulse eCommerce Summit is back for its fourth year.
In 2025, the summit will take place in London over two days, whilst also launching in New York City for the first time. This is an eCommerce conference designed for ambitious high-growth retailers and brands looking for inspiration and innovation from some of the top speakers in fashion, beauty and lifestyle.
Designed for ambitious high-growth retailers and brands.
Hear from international speakers from the best premium lifestyle brands in the world. Topics will include internationalisation, new customer acquisition, roadmapping, measurement and attribution, performance marketing and more. This event is the perfect opportunity to meet with other like-minded eCommerce experts.
Entertainment from Tayce, fashion icon and drag performer
We're excited to announce Tayce as part of our entertainment roster this year!
As a finalist of RuPaul's Drag Race UK and winner of the 2024 Strictly Come Dancing Christmas Special, Tayce is here to astonish and excite the crowd.
Tayce is also known for her brand collaborations with Jean Paul Gaultier, Richard Quinn, The Blonds, EgonLab, Namilia, Bluebella, Nasty Gal and more.
This performance is one not to be missed.
Comedy from Maisie Adam and Zoe Lyons
To round off the second day of our summit, we're excited to announce Maisie Adam and Zoe Lyons as our comedy acts this year.
Maisie Adam is a comedian from Yorkshire and is fast on her way from being one of the brightest rising stars of the UK comedy scene to becoming a household name. Zoe Lyons is an award-winning stand-up comedian, acclaimed broadcaster, and talented actor currently on tour with her hit show, Werewolf.
Both stars have appeared on hit shows such as Have I Got News for You, QI, and Mock the Week, and will deliver us some amazing comedy at the end of our second day.
Performances from B*Witched, Bradley from S Club and DJ Fat Tony
Join us for the eCommerce party of the year as we invite four amazing entertainers to the stage for a show you will not want to miss.
Performers will include B*Witched, Bradley from S Club, DJ Fat Tony and Crayola for some 90s nostalgia.
Please do not arrive late to our after-party, as we may not be able to guarantee entry once the performances begin.
Register your tickets
In 2025, our London event will take place over two days, and we are also launching in New York City for the first time.
LDN Edition
9th - 10th April 2025
The Brewery, London
52 Chiswell St, City of London, London EC1Y 4SA
Retailers attend free
Register LDN TicketsNYC Edition
17th July 2025
Lavan Midtown, New York City
641 W 42nd St, New York, NY 10036
Retailers attend free
Register NYC TicketsOur London Platinum Sponsors
Our London Gold Sponsors
Our London Platform Sponsors
Why attend the Pulse eCommerce Summit?
Meet the smartest eCommerce experts in the game.
Engage with the most interesting panels in the industry.
Enjoy delicious food and mind-blowing live entertainment.
Some stats from 2024
1,300+
Registrations
75%
Retailer attendees
30
Sessions and talks
56%
Sessions with equal or majority female speakers
80%
Manager level or above attendees
9.1
Average star ranking from feedback surveys
Our London Silver Sponsors
Our London Agency Sponsors
Highlights from 2024
Our London Bronze Sponsors
Inside Commerce is our official media partner and will feature a selection of the recordings from the summit on their podcast. Find out more here.
Vervaunt's yearly summit has been such a valuable event for my team and I. The team always curates such a diverse and engaging set of speakers and fosters the perfect environment to network with professionals across the industry.
Alyssa Satterthwaite, GANNI
Senior Digital Marketing Manager
The only eCommerce summit to attend in the UK. Many great brands, juicy topics, interesting peers and lots of new contacts. Can't wait to attend the next one.
Diego Fria, Stussy
eCommerce Director
I would definitely recommend the Pulse eCommerce Summit - I loved hearing from industry leading brands and retailers focused on innovation. You'll leave the day with tons of actionable insights.
Marni Dasanjh, Fred Perry
Head of Social Commerce
One of the best eCommerce conferences I've attended for content.
Stefan Lewis, RepresentFAQs
What is the dress code?
There is no dress code - dress as comfortably as you'd like. Most guests wear smart casual.
Is there a virtual attendance option?
Not this year, the event is in-person only. However, some talks will be available on Spotify a few weeks following the event.
What is included in the ticket price?
Your ticket includes access to the event, breakfast and lunch, refreshments, and access to the official after-party.
Can I transfer or cancel my ticket?
You can transfer or cancel your ticket up to 7 days before the event. Please email [email protected] to do so.
I have specific accessibility requirements.
No worries - please email [email protected] with any accessibility requirements you have.
When do the doors open?
Registration begins at 8:30am. Unless otherwise invited, please arrive at 8:30am.
Can I bring my camera to the event?
Simple pocket cameras (non-professional cameras and cameras without interchangeable lenses), are allowed.
Is there a cloakroom?
Yes, there is a cloakroom you can use free of charge. However, we may not be able to accommodate any large luggage.
How can I sponsor any Pulse events?
We're always on the lookout for new partners to invite to sponsor. Please email [email protected] with your interest.
How can I speak at a Pulse event?
If you're a brand or retailer who'd love to speak at a Pulse event, please email [email protected].